We are an insight‑driven strategy
and innovation consultancy.
We are an
insight‑driven
strategy and
innovation
consultancy
Organisations partner with us to create Future Consumer Value
The Forge is an award-winning strategy and innovation consultancy. We translate what people will care about in the future into commercial returns for businesses.
Questions We Answer
Our Services
Category
development
Drive growth with actionable strategies to increase penetration, frequency and loyalty, and influence behaviour.
Projects include:
- Customer Acquisition Strategy
- Customer Journey Mapping
- Customer Experience Development
- Behaviour Change Strategies
Brand
strategy
Leverage the power of brands to form more meaningful and profitable relationships with consumers and customers.
Projects include:
- Brand Positioning
- Brand Architecture
- Portfolio Strategy
- Brand Creation & Development
Innovation
Accelerate customer growth through the evolution of your existing products and services and accessing white space with category innovation.
Projects include:
- Innovation Strategy
- Innovation Platform Development
- Foresight-driven innovation
- Business model innovation
- Idea and Concept Development
Demand spaces, analytics,
segmentation
Understand and quantify what drives choice in a market to reveal the largest commercial opportunities for growth.
Projects include:
- Demand Spaces
- Customer Segmentation
- Attitudinal Segmentation
- Market Sizing
Future
human
insight
Make sense of your most complex customer and consumer questions to provide clarity, inspiration and clear direction.
Projects include:
- Digital Shadowing
- Semiotics
- Qualitative Exploration
- Quantitative Methodologies
- Expert & Leading-edge Studies
Future
visioning,
foresight
At a market, category and brand-portfolio level, we create robust, demand-focussed, board-level models that outline opportunities for future growth.
Areas of application include:
- Transformation Strategy
- Category Growth Strategy
- The Big Framework for Growth
Our Director Only Model
We have a unique director only business model.
We bring deep reserves of experience, wisdom and practicality, and each of us has a proven track record of successfully delivering and embedding growth strategies across a diverse range of categories and organisations.
Importantly, we’ve all made the decision to remain hands-on, to use our experience and innate curiosity to help large and complex organisations move faster and accelerate the delivery of value to customers.
This means you benefit from:
A clear focus on commercial returns
We are outcome driven and always focused on how we can unlock true future value. Nearly all our work involves understanding how we can positively change or shape behaviour, so that we can influence how and where people choose to spend their money.
Hypothesis-led, helping you make more of what you already know
We always start with what you already know and use that to build a hypothesised solution. We then use fresh research to efficiently fill any gaps and test the hypothesis. This enables us to move at speed and develop agile solutions.
Landing actionable solutions in complex environments
We understand how to effectively collaborate with senior stakeholders, and how to secure buy-in across large and complex organisations.
Flexing to your working style
We don’t have a mandatory process, and neither are we wedded to a specific set of tools. We are confident flexing our approach to fit the challenge and your organisational culture and working style.
Delivering impact across a diverse range of sectors
We have developed a deep understanding of how to understand and influence behaviour across a wide range of business sectors, and we apply this to every engagement.
We build the solution with you
We act as a true partner to your business rather than a ‘black box’ solution provider. We bring you on the journey and transfer ownership at completion.
Thinking
VIDEO
How To Unleash Innovation: 8. How will you create momentum and ownership?
VIDEO
How To Unleash Innovation: 7. How will you prioritise and decide?
VIDEO
How To Unleash Innovation: 6. How will you unlock creativity?
VIDEO
How To Unleash Innovation: 5. How tightly defined is your brief?
VIDEO
How To Unleash Innovation: 4. How well do you know your consumers?
VIDEO
How To Unleash Innovation: 3. Where will your innovation fit in your portfolio?
The Persuasion Game Podcast
Discover the secrets of persuasion and how it shapes consumer behaviour, fuels business growth, and sharpens marketing skills.
Join Laura Halliday and Simon Garnett from The Forge in each episode as they chat with those who have mastered the art of influence. Learn the tactics, stories, and strategies that will help you become a more effective marketer and business leader.
Latest Episodes
PODCAST
Bringing modernity to iconic brands: Lessons from PepsiCo and Mondelēz
PODCAST
Marketing a challenger brand
PODCAST